Last updated · 3 July 2026
By accessing our website, booking a demo, requesting beta access, or using the platform, you agree to these terms. Common Thread is a business product: you must be at least 18, use it for your business or professional purposes, and — if you accept on behalf of an organisation — confirm you are authorised to bind that organisation. If you do not agree, please do not use the service.
Common Thread is currently offered as an early-access / founding-cohort beta. This means it is provided for evaluation, is still evolving, and may contain errors or produce incorrect results. We may change, add, remove, suspend or withdraw features — or the whole Service — at any time, and we do not guarantee any particular availability, uptime, performance or result. You should not use the Service as your system of record, and you should keep your own records and backups.
You are responsible for the accuracy of the information you give us, for keeping your login credentials secure, and for all activity under your account. Tell us promptly at team@common-thread.xyz if you believe your account has been compromised.
You agree not to:
You keep ownership of your Customer Data. You grant us the rights needed to process it to provide and improve the Service. When you connect a Third-Party Service such as Xero or QuickBooks, you confirm that you are authorised to connect that account and to share the data it contains, and that doing so complies with that provider's own terms. How we handle personal data is described in our Privacy Policy.
During beta we provide support on a reasonable-efforts basis and there is no service-level agreement. We may carry out maintenance, and features may change as the product develops. We will try to give notice of significant changes where we reasonably can.
The Service — including our software, design, models and benchmarks — belongs to Antler Compass L.L.C and its licensors, and we grant you a limited, non-exclusive, non-transferable, revocable right to use it while these terms are in force. You keep ownership of your Customer Data. We may create and use aggregated and de-identified data (data that no longer identifies you or your agency) to operate, improve and benchmark the Service, including after your account ends. If you send us feedback or suggestions, you grant us a free, perpetual right to use them without obligation to you.
The Service is currently free to use during the beta / founding-cohort period. This is not a promise of future free access — we will introduce pricing on general release, and will give you notice before any fees would apply to you.
Each of us may receive non-public information from the other (for example, our unreleased product and roadmap, or your business data). Each of us agrees to keep the other's confidential information confidential and to use it only to perform under these terms, except where disclosure is required by law.
Not professional advice. The Service and all Output are provided for general information and internal management purposes only. They do not constitute financial, accounting, bookkeeping, tax, investment, audit or legal advice, and they are not a substitute for a qualified accountant, auditor or professional adviser. Common Thread complements, and does not replace, your accountant. You should obtain independent professional advice before making financial or business decisions.
No warranty as to accuracy — your decisions are your own. Forecasts, KPIs, benchmarks and other Output are estimates generated from data you and Third-Party Services provide. We give no warranty that any Output is accurate, complete, current or fit for a particular purpose; forecasts are inherently uncertain and actual results may differ materially, and benchmarks are indicative and may not reflect your circumstances. Any reliance on the Output, and any decision you take from it, is at your own risk and remains your responsibility. You are responsible for verifying Output against your source records.
As is, especially in beta. To the maximum extent permitted by law, the Service is provided "as is" and "as available", with all faults and without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation. Because the Service is in beta it may contain bugs, produce incorrect results, change, or become unavailable without notice.
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss, or for lost profits, lost revenue, lost data, or losses arising from business decisions made using the Service or its Output. Our total aggregate liability arising out of or in connection with the Service will not exceed the greater of the total fees you have paid us in the twelve months before the claim or USD 100. Nothing in these terms excludes liability that cannot be excluded by law.
You agree to indemnify us against claims, losses and costs arising from your unlawful use of the Service, your breach of these terms, your breach of a Third-Party Service's terms, or Customer Data you were not entitled to share.
You may stop using the Service at any time. We may suspend or end your access, or the beta itself, at any time — for example if you breach these terms or if we discontinue the programme. After termination you may ask us to return or delete your Customer Data within a reasonable window, after which we will delete it, except for aggregated and de-identified data and anything we must keep by law. Terms that by their nature should survive (including sections 8, 10, 11, 12, 13 and 16) will continue to apply.
The Service integrates with independent Third-Party Services such as Xero and QuickBooks. We are not responsible for those services, their availability, or how they handle your data — your use of them is governed by their own terms.
These terms are governed by the federal laws of the United Arab Emirates. The competent courts of the Emirate in which Antler Compass L.L.C is registered will have jurisdiction over any dispute arising out of or in connection with these terms or the Service, without prejudice to any mandatory rights you may have under the law that applies to you. We would always prefer to resolve any issue with you directly first — please contact us.
We may update these terms as the product and our business develop. When we make material changes we will update the date at the top and, where appropriate, notify you. Continuing to use the Service after changes take effect means you accept the updated terms.
If any part of these terms is found unenforceable, the rest continues to apply. Our not enforcing a right is not a waiver of it. You may not assign these terms without our consent; we may assign them to an affiliate or in connection with a reorganisation or sale. Neither of us is liable for failure caused by events beyond our reasonable control. These terms, together with our Privacy Policy and any terms we agree with you in writing, are the entire agreement between us about the Service.
Questions about these terms? Email team@common-thread.xyz.